Viewing & Paying Invoices

In this tutorial we will walk you through viewing and paying your MCloud9 invoices.

After purchasing one of our MCloud9 products/services they will be automatically added to your Client Portal.

To view and pay your invoices, follow these steps:

1. Log in to your Client Portal.
   Follow this guide to learn how to access your Client Portal.
   
   
2. Select the “Invoices” box near the top of the Home page, or select “Billing” in the side menu and choose “My Invoices”.
   
   
   
3. This will display a list of all your invoices (new and old) along with the invoice status.
   Select an invoice to view it and make a payment.
   We support all the most popular online payment methods, incl. Credit Card, Debit Card, Instant EFT, SnapScan, etc.
   
   
   
4. To pay your invoice, select one of the two payment options: "Pay (automatic renewal)" or "Pay (manual renewal)".
   The "Pay (automatic renewal)" option will automatically renew your services before they expire.
   The "Pay (manual renewal)" option will require you to manually renew your services before the expire (re-entering your payment details each time).
   
   
   
5. After being redirected to our secure payment gateway, select your payment method (credit card, debit card, etc.) and complete the payment.
   
   
   
   
6. Congratulations, you have now paid your invoice!
   After successfully completing the payment you will be redirected back to the paid invoice.
   
   

Here are some other tutorials you may find useful:

• Accessing Your Client Portal
• Accessing Your cPanel Account
• Securing Your Client Portal with Two-Factor Authentication